Health to Seniors; Language and Tone matters

     As we age, we are faced with a numerous of unique health challenges. From chronic illnesses to managing their Medicare, the elderly needs support. While information is often discussed to elderly patients, oftentimes the information can go over there head due to poor choice of words or inproper tone. 

    Why is language so important when discussing health with seniors? Seniors tend to respond better to clear and concise language. Limiting the usage of jargon can allow for clearly communication. A crucial idea to remember when talking to the elderly, is to explain the situation plainly, but avoid talking down to them. Additionally, breaking down complex instructions into step-by-step instructions is helpful. Using positive language is also beneficial, the idea is to focus on their independence not reduce it. 

    Tone is important to maintain trust as well as reassurance for patients. The key to tone when dealing with older patients is sounding warm and conversational. May them want to engage in a conversation not feel like they are being judged. Ensure that you are not overly optimistic but also do not engage in statements that are dismissive. 

    Older patients can have a limited access to the internet. It is imperative to meet them where they are. If the patients do have digital use, they can access information on platforms such as Facebook. However, offline options need to be provided as well. Newsletters that can be disbursed to clinics, pharmacies, and community centers. These options will allow for more accessible information for the older patients. 

    Lastly, it is crucial to make the patient feel involved in the conversation. Asking open-ended questions can allow for more space for the truth about their symptoms or needs. Be sure to invite-feedback after discussing complex ideas. 

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